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Policies

Delivery and Cancellations:

Matterport  Real Estate Virtual Tours:

  • Tours and still photographs will be processed and delivered (link for 3D tour) within 24 hrs and will be MLS ready.

  • Virtual Tours will be stored for 12 months.   Additional hosting fees may apply for extended hosting.

Still Photography:

  • Photographs are processed and delivered electronically within 24hrs and are ready for posting on to MLS.

  • Photographs taken on Fridays are guaranteed for Monday delivery but may be delivered earlier.

  • After hours (5:00 PM) twilight and weekend shoots are possible and do incur an extra fee. 

  • A $50.00 same-day cancellation fee will be charged to client if property is not ready upon arrival. 

  • Cancellations must be made at least 12 hrs before scheduled appointment. There is a $50.00 fee for same day cancellations.

  • Payment is due upon delivery of images.

  • Landlords: Please contact us to discuss photographing tenant-occupied properties prior to booking appointment.

Image Rights and Usage:

  • All photographs are the property of Northern Lens Photography.

  • Images may be used for promoting the sale of the property by the original client in print and digital form.

  • Images are not transferable to new owners or agents.

  • High resolution copies are available for print publications, interior designer and builder portfolios. Rates based on final output.

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